Frequently Asked Questions

Monday Pop-up Deal Information

 At Maam Made It, we deeply value our loyal customers and want to show our appreciation by offering exclusive Monday pop-up deals. To access these special offers and coupon codes, customers are invited to subscribe to our SMS text and email notifications. 

To receive Monday pop-up deals and exclusive coupon codes, you can subscribe in one of two ways:

   1. Email Subscription: Sign up for our email newsletter through our website to receive notifications.

   2. To sign up for SMS Text notifications please visit the homepage of Maam Made It as steps are provided.

Subscribers to our SMS text and email notifications will receive exclusive coupon codes for use during Monday pop-up deals. These coupon codes are intended exclusively for our subscribers as a token of appreciation for their support. Coupon codes provided in Monday pop-up deal notifications are for the personal use of the subscriber only. Sharing of these codes with non-subscribers is discouraged, as these deals are designed as a special benefit for those who go the extra mile to support our company. Orders placed using coupon codes provided in Monday pop-up deal notifications without being a subscriber will be subject to review. If the customer who placed the order does not subscribe to our SMS text or email notifications within 24 hours after order placement, the order may be canceled, and the coupon code invalidated.

Processing Time for an Order

 All orders placed on our website have a standard processing time of 24 hours. This processing time allows us to prepare and fulfill your order with care and attention to detail. If you need to make changes to or cancel your order, please contact us as soon as possible by sending an email to shop@maammadeit.shop. You have a 24-hour window from the time you place your order to request changes or cancellations. We understand that circumstances can change, and we're here to assist you. In your email, please include your order number and clearly state your requested changes or cancellation. If you request changes or a cancellation within the 24-hour processing window, we will do our best to accommodate your request. This may include modifying your order or initiating a refund. Please note that once your order has been processed and shipped, changes or cancellations may not be possible. We will respond to your email promptly to confirm any changes or cancellations made to your order. If you do not receive a confirmation email within a reasonable timeframe, please contact us again to ensure that your request has been processed. If you have any questions or need further assistance regarding your order, please don't hesitate to contact us at shop@maammadeit.shop. We're here to help. By placing an order with Maam Made It, you agree to abide by our order processing and order changes policy. We appreciate your business and look forward to serving you.

How Long do Orders Usually Take to Arrive?

Standard Shipping (3-5 Business Days): All orders placed with Maam Made It default to standard shipping, which is fulfilled using the United States Postal Service (USPS). Express Shipping (1-3 Business Days): For faster delivery, you have the option to select express shipping, which is fulfilled using either USPS or United Parcel Service (UPS). We offer local deliveries to our valued customers within the Charleston area. Local deliveries aim to provide you with the quickest service possible which is within 24-48  hours after the 24 hour hold time for any cancellation or modification that you may request. Delivers are not on weekends. If you are wanting same day delivery please contact Maam Made It in any way with your Order number for inquiry. Deliveries are only for local areas in South Carolina such as Bonneau, Saint Stephan, Alvin, Russellville, Pineville, Moncks Corner, Goose Creek, Hanahan, Ladson, Cane Bay, Summerville, North Charleston, and Charleston. If you prefer UPS over USPS for your order, please notify us by including a message in the "Add a Note" section during the checkout process or by emailing us at shop@maammadeit.shop. We will do our best to accommodate your shipping carrier preferences based on your request.  All orders are processed within 24 hours after payment is received. Orders placed on weekends or holidays will be processed on the next business day. Standard Shipping: You can expect your order to arrive within 3-5 business days from the date of shipment. Express Shipping: If you choose express shipping, your order will typically arrive within 1-3 business days from the date of shipment. Once your order ships, you will receive a shipping confirmation email with a tracking number, allowing you to monitor the progress of your delivery. If your order is lost or significantly delayed, please contact us at shop@maammadeit.shop. We will work diligently to resolve the issue and provide assistance in locating your order. Shipping times and costs may vary depending on location and product availability. Customers are responsible for providing accurate shipping information as every order has 24 hours after placement to be modified or canceled.

Business Supplies - Maam Made It

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